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John Polesel, Merryn Davies and Richard Teese investigate students' learning experience at a technical and further education (TAFE) institute and determine the factors that influence students to continue or discontinue their studies. Students who reported satisfaction with their learning experience highlighted relationships with teaching staff and respect for their expertise and organisation as significant factors in their experience. While students who were dissatisfied with their experience were in the minority, they were considerably more likely to leave their course before completion. Indicators of unsatisfactory experiences included poor relationships with instructors, a sense of 'struggling' with course content and difficulties accessing administrative or support services. The study recommends ongoing diagnostic assessment within courses, and closer screening of students at enrolment to determine their learning needs and strategies to meet these needs.
