This report outlines key findings about how Deaf Australians access interpreters, identifies barriers to effective use, and highlights recommendations aimed at improving access, service quality and overall patient experience in primary healthcare settings. The report includes associated resources for primary care providers.

A consultation paper about the Disability Support Quality and Safeguarding Framework and Ecosystem Safeguarding Strategy, developed in response to the Royal Commission. Aimed at unifying safeguards for all Australians with disability, it seeks community and sector views on the meaning of safeguards, what effective safeguards look like, and how quality should be defined.

This evaluation report presents the findings into the service model and staffing skills mix of specialised homeless aged care homes. The report gives recommendations about models of care, skills mix and care minutes, monitoring and reporting.

An evaluation of the care finder program which forms part of the Australian Government’s response to the Royal Commission into Aged Care Quality and Safety. This second report of the implementation identifies the program has met its short-term outcomes and is on track to meet its medium- and long-term outcomes and has strong support from...

An evaluation of the implementation, effectiveness and efficiency of the National Aged Care Advocacy Program (NACAP), which offers information, education and advocacy to older Australians accessing government-funded aged care. The report highlights NACAP as a vital service that delivers meaningful support and positive outcomes for older people, with recommendations for future improvements.