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Organisation

Department of Health and Aged Care (Australia)

Owning Institution:
Acronym:
DHAC
Evaluation

Review of Auslan interpreting service use in primary care


This report outlines key findings about how Deaf Australians access interpreters, identifies barriers to effective use, and highlights recommendations aimed at improving access, service quality and overall patient experience in primary healthcare settings. The report includes associated resources for primary care providers.
Case study

Case studies: Intellectual Disability Health Capability Framework education resources

Tahli Hind, Michaela Kobor, Margo Lane, Nalini Pather, Julian Trollor, Gary Velan, Janelle Weise, Jenna Zhao

This educational resource provides written case studies and discussion questions that highlight each of the six areas of the Intellectual Disability Health Capability Framework: intellectual disability awareness; communication; quality evidence-informed health care; coordination and collaboration; decision-making and consent; and responsible, safe and ethical practice.
Strategy

Aboriginal and Torres Strait Islander partnership and engagement framework


This framework outlines actionable steps that government staff can take to effectively plan, engage, and partner with Aboriginal and Torres Strait Islander stakeholders. The framework covers key concepts, when and how to engage, building trust and cultural safety.
Evaluation

Evaluation of the Medicare Urgent Care Clinics: interim evaluation report 1


The report provides early insights into the operations of the Medicare Urgent Care Clinics (UCCs) pilot program, based on program implementation from 30 June 2023 to 30 September 2024. It found that 46% of patients would have sought care at an emergency department if the Medicare UCC was unavailable. The report identifies 14 improvement opportunities.
Report

Design changes for Star Ratings


This report summarises the findings of consultation on proposed changes to Star Ratings for aged care services in Australia. Star Ratings help people compare services, support providers to understand their performance and drive quality improvement. The consultation findings focus on three key areas: compliance rating, staffing rating and Star Ratings evaluation.