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Service design — overview
22 May 2020
Service design is about making government services easy for people to use. This means designing services that put people at the centre and help them do the task they need to do, like learning to drive or buying a house.
The digital inclusion blueprint
3 May 2019
Department of Internal Affairs (New Zealand)
The Digital Inclusion Blueprint lays out the government's vision for digital inclusion in New Zealand, the role it will play and steps it will take toward realising this vision.