Organisation

National Regulators Community of Practice

Acronym:
NRCoP

The community of practice began as an informal network of Victorian regulators inspired by Harvard Professor Malcolm Sparrow’s ANZSOG workshops.

Since 2018 and buoyed by the strong interest from around Australia, the Victorian community of practice has gone national under ANZSOG’s auspice, with active chapters in New South Wales, Queensland, Victoria and Western Australia.

Article

Guilty corporate minds: regulating corporate (mis) conduct

Enforcing good company behaviours and punishing corporate wrongdoings using laws designed to assess the intentions of individuals is fraught because corporate entities do not have minds. ‘Systems Intentionality’ seeks to offer a new, and workable, way to assess the intentions of a corporation.
Article

The Government Regulatory Technology Report 2022: optimism meets barriers to progress

The use of technology by regulators has the potential to improve how regulators operate and how easily and or effectively those they regulate comply. This article discusses a new survey that reveals the degree to which regulators are adopting these technologies.
Article

Ten tips for public sector complaints handling

This article discusses the increasingly important role of complaints professionals who play an important role for consumers as an essential connection point between consumer, organisation, industry and community.
Article

Indigenous organisation leaders: balancing tensions between achieving political goals and regulatory requirements

With the new Federal Government’s commitment to the Statement from the Heart, there is a need for new narratives that support the healing of the Indigenous-State relationship in Australia to support better ways of governing that are grounded in mutual respect.
Article

Creating opportunities for regulators to collaborate – reflections from the COVID-19 frontline

As his role leading the COVID-19 Response, Compliance and Enforcement operation for Department of Health comes to an end, Chris Webb reflects on the ways in which regulating during a crisis might inform day to day processes.