ReturnToWorkSA’s workers' compensation scheme relies heavily on clinicians, allied health care professionals, lawyers and non-medical contractors to support its purpose. This article discusses the ways in which ReturnToWorkSA’s regulatory group initiated a journey toward using data analytics to identify potential dishonesty among their service providers.

How much do people trust in AI-enabled systems, and what are their expectations with respect to regulation and oversight? In order to fully realise the benefits of AI, people need to be confident that AI systems are developed, used, and governed in a responsible and trustworthy manner. 

Psychosocial hazards in the workplace such as harassment, bullying and poorly managed supervision and training can result in stress, burnout and worse. This article outlines some of the laws and organisational cultural changes that can help identify, assess and eliminate or mitigate psychosocial hazards and risks.

This article discusses the evolving context in Australia and New Zealand that is beginning to prioritise culturally responsive learning to inform regulatory decisions and to make better public policy.

This article discusses the important role for clear and professional communication in supporting the aims of good regulatory systems.