This report shares the views of public servants about their work, showing a curious, pragmatic workforce determined to deliver better outcomes for citizens, despite mounting pressures. It draws on a network spanning half a million public servants and policymakers in 170 countries. The five themes covered are career development, artificial intelligence, efficiency, systems thinking and...

This report provides insight into global public sector artificial intelligence (AI) development. It provides learnings for government leaders, based on data collected in 2025 from 5,000 public servants. The report identifies areas of real progress and critical areas to strengthen capability. It finds that the foundations for ethical and scalable AI are not there yet.

This report shares insights from public servants about their work in government – what’s getting in the way, where they need support and what they want to see done differently. It distils the most relevant insights, maps priorities and considers the skills and knowledge needed to succeed. The report identifies five themes shaping public service...