This report highlights the objectives, findings and recommendations of the assessment by the Office of Evaluation and Audit (Indigenous programs) of residential aged care services provided to older Indigenous Australians under the Australian government’s flexible and mainstream programs.

The objective of this audit was to examine key aspects of the NBN RFP process, including: the background to and conduct of the RFP process; management of key risks associated with the process and outcome; and stakeholder consultations.

Innovation in a public sector context has been defined as the ‘creation and implementation of new processes, products, services and methods of delivery which result in significant improvements in the efficiency, effectiveness or quality of outcomes’. In short, innovation is the application of new ideas to produce better outcomes. Innovative activity in the public sector...

Over the last decade, Australia has experienced workforce shortages in a number of health professions, particularly in rural and remote regions. The ongoing shortage of doctors and nurses in these areas of the country has many characteristics in common with difficult social policy issues – it is multi-causal with many interdependencies, has no clear or...

The Office of Evaluation and Audit (Indigenous Programs) (OEA) conducted a performance audit of the Indigenous Heritage Program (IHP) to assess the efficiency and effectiveness of the Department of the Environment, Water, Heritage and the Arts' (DEWHA's) management of the IHP and to determine whether the IHP is meeting its objectives of identifying, conserving and...