Nine in ten of all Australian businesses are small businesses, accounting for 33% of Australia’s GDP and employing over 40% of Australia’s workforce. What may surprise some, is that one third of Australian small businesses are owned by migrants.

This research was conducted with Not-for-profit organisations (NFPs) to understand their different types, characteristics, behaviours and needs, to help the ATO improve their relationship with the NFP sector.

Australia is one of the most digitally connected places on earth, yet our nation is lagging in terms of our digital maturity. At the same time, consumers rate their digital experience with governments as the worst across all sectors surveyed.