The project aimed to inform the successful provision of internet infrastructure, maintenance and training in remote areas by providing detailed qualitative analysis of how households in the three communities experienced the internet.

This is the second legislated Regional Telecommunications Review (RTR), and follows on from the 2008 review led by Dr Bill Glasson AO. The report provides a snapshot of current service availability in different areas and identifies what future measures are needed for regional Australia to take advantage of improved broadband services.

In this first report the committee recommends major changes to telecommunications policy and legislation to ensure ongoing equitable access to broadband, mobile and fixed voice telephony and payphones across the country, and particularly for individuals and businesses in regional, rural and remote parts of Australia.