This paper positions the software tool Adobe Connect, one of a suite of web services provided by the Adobe technology company, within the NBN-enabled services paradigm, and reports on the way it is being used to extend classroom learning in a NSW high school.

In the Web 2.0 communication and cultural environment, the way in which value is created is shifting from a hierarchical model, in which products are created, managed and distributed from the top down (with customers on the bottom), to a horizontal or peer-to-peer model, in which customers generate, distribute and reconfigure content in extensible systems...

The move to develop new visualisation tools for online activities is a response to the complex systems of our expanding, informationalised world and the realisation that graphical representation improves our ability to navigate and make sense of it. But when such tools are combined with social networking and gaming principles, the impact is multiplied, the...

Research indicators point to a 3D Web encompassing online virtual worlds in which users form communities, do business and create and sell virtual products. The current number of participants in such environments is estimated in the tens of millions. This new web environment brings with it an array of complex policy issues in the area...