APO is closing
APO is closing operations at Swinburne University on 15 December 2023. Review our FAQ to find out what this means for you.
Report
Harnessing the power of client experience: the collection and use of client feedback in the social sector
The report provides a framework for an effective client feedback system, as well as practical advice on how to start using one. It also shares benchmarking results for the disability sector specifically, including insights into the sector’s current use of client feedback and areas for...