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Leentje Volker

Journal article

Can multiple contractors self-regulate their joint service delivery? A serious gaming experiment on road maintenance planning

It is currently unclear how performance-based payments in network tenders can effectively encourage network members to coordinate their own operations, so a serious game was performed that simulates road maintenance planning to study changes in decision making and the emergence of network coordination. The experiments show that monetary incentives influence decision making, but their effect...
Journal article

Taking on a wider view: public value interests of construction clients in a changing construction industry

Public administration literature mainly addresses the importance of procedural and performance values in safeguarding public values, however, safeguarding the quality of the built environment also requires a focus on product values. In this study, we aim to increase the understanding of the meaning and significance of public values in the daily practice of public construction...
Journal article

Looking out to look in: inspiration from social sciences for construction management research

In reaction to the recent call for critical debate in the field of construction management research, I argue that we should embrace the richness of adjacent fields of study in order to dynamically develop our own and face the plethora of contemporary societal challenges that exist in our industry.

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