The aim of this paper is to propose a model beyond the current assistive technology (AT) paradigm, which is often steeped in a market failure rationale. The authors propose a mission-oriented approach to AT which will enable a greater rate of innovation (thus directing and mobilising AT investments) and subsequently greater access to well-suited AT...

This study explores the concept of dynamic capabilities in the public sector. Using the UK’s Government Digital Service (GDS) as a case study, the authors demonstrate how such capabilities form and how they evolve over time.