There is no current 'digital inclusion safety net' supporting low-income families. Researchers working on this project argue that improving digital inclusion for low-income families requires coordination and collaboration between a variety of stakeholders, including community organisations, schools, universities and local, state and federal governments.

This research approaches digital inclusion as a complex issue with intersecting factors that affect a family’s levels of inclusion. This document profiles the digital divide in regional Victoria.

The 'Advancing digital inclusion in low income Australian families' research project is running 2021-2024. The investigation explores the complex relationship between digital and social inclusion, and social infrastructure’s role (education facilities, charities, government services) in supporting low income families in six diverse communities. This report outlines the key findings from this research at the halfway...