This report presents research on the safety, governance and public impacts of algorithmic management in app-based food-delivery work with an interest in road safety in Victoria, Australia. The findings offer actionable evidence to support fairer, safer and more accountable gig-delivery ecosystems. The report proposes further research to develop a world-first, safety-focused algorithmic audit framework.

This report presents the findings from an online questionnaire conducted by Swinburne University of Technology and Information Management specialist, Astral Consulting Services, to gauge industry’s experience of the challenges ahead for Enterprise Information Management in massive document and records environments.