Report
Humanising the algorithm: the safety implications of algorithmic decision-making on delivery riders
This report presents research on the safety, governance and public impacts of algorithmic management in app-based food-delivery work with an interest in road safety in Victoria, Australia. The findings offer actionable evidence to support fairer, safer and more accountable gig-delivery ecosystems. The report proposes further research to develop a world-first, safety-focused algorithmic audit framework.