Crises are among the greatest challenges a minister will face while in office. However, ministers often struggle to find the time to reflect on how they respond to them effectively. This report sets out the key leadership roles ministers play during a crisis, and what they can do to prepare for, and learn from, crises.

Many people outside government talk about the benefits of transparency in opening up the work of government to the public, but there is much less discussion of how transparency can benefit government itself. Based on seven case studies, this report focuses on how taking a more transparent approach can help government achieve its objectives.