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Person

David Mesa Saldarriaga

Alternate Name:
David Mesa
Report

Improving digital wallet design by aligning the expertise of designers, users and academia

Daria Gradusova, Hassan Daronkola, Hadi Ghaderi

Digital wallets (DWs) are increasingly being embedded into a diverse range of sectors including banking, e-commerce, healthcare and government services. This report presents inclusive, evidence-based frameworks to support DW development that bridges gaps between policy, user expectations and commercial imperatives. It identifies key enablers that support informed digital identity management and decision-making.

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