Person
David Mesa Saldarriaga
Affiliation:
Alternate Name:
David Mesa
ORCID:
Report
Improving digital wallet design by aligning the expertise of designers, users and academia
Digital wallets (DWs) are increasingly being embedded into a diverse range of sectors including banking, e-commerce, healthcare and government services. This report presents inclusive, evidence-based frameworks to support DW development that bridges gaps between policy, user expectations and commercial imperatives. It identifies key enablers that support informed digital identity management and decision-making.