Support coordinators play an essential role in Australia’s National Disability Insurance Scheme. This article describes a scoping review of the literature on this topic from 2012 to 2025. The article argues enhancing role clarity and establishing clear expectations are essential.

This article describes the development of the Individual Placement and Support (IPS) Workforce Development Framework. The framework aims to address challenges in IPS workforce availability, capacity, and capability in headspace centres across Australia, with the goal of improving vocational recovery outcomes for young people with mental ill-health.

This report examines the hidden infrastructure of the United Kingdom democracy: members of parliament offices. It exposes how outdated systems, weak management support and fragmented technology undermine the day-to-day work of representing constituents. The report argues that modest, practical reforms – in leadership, onboarding, skills and digital tools – could significantly improve effectiveness, wellbeing and...

An index focused on measuring the support and development of political leaders as key democratic infrastructure in 10 countries worldwide, including Australia. It offers an evidence-based starting point for analysing the presence, quality, nature and public perception of the leaders at the centre of democracies – a key element of democratic health that lacks consistent...

This rapid evaluation compared three online training formats for professional development in the Australian Public Service – click‑through e‑learning, micro‑learning video and podcast – to inform future delivery. Using a randomised trial, survey and focus groups, it found that the video format was the most suitable option, offering strong effectiveness at a lower cost for...