Person
Jacinta Douglas
Affiliation:
Alternate Name:
Jacinta M. Douglas
ORCID:
Journal article
Skills and characteristics of a good support coordinator for people with disability and complex needs: scoping review
Support coordinators play an essential role in Australia’s National Disability Insurance Scheme. This article describes a scoping review of the literature on this topic from 2012 to 2025. The article argues enhancing role clarity and establishing clear expectations are essential.
Journal article
Barriers and enablers for effective support coordination in the National Disability Insurance Scheme
Drawing on interviews with a range of stakeholders, this article explores the role of support coordinator in the National Disability Insurance Scheme. It makes recommendations to support people in these intermediary roles and address issues with unclear role delineation and system complexity.
Journal article
Two years on: a qualitative study of the experiences of people with neurological disability living in accessible apartments in Australia
Although there is a shift towards smaller-scale, individualised housing, limited research exists on the long-term experiences of people with neurological disability and complex needs in these settings. This study explored the experiences of adults who had lived for two years in accessible apartments integrated into a larger mainstream development, with an additional unit for 24-hour...
Journal article
‘Thrown in the deep end’: a qualitative study of community participation during inpatient rehabilitation and transition to community living from the perspective of family members of people with severe brain injury
Family members are undeniably important to the lives of people with acquired brain injury (ABI). This study sought to understand the experience of family members of people with severe ABI, based in Australia, as they support their loved one to commence community and social participation during inpatient rehabilitation and transition to the community.
Journal article
An updated review of international literature on the outcomes of individualised housing for people with disability and complex needs
There has been a growing shift from congregate disability housing toward more individualised housing models. This scoping review examines outcomes for people with disability and complex needs between 2019 and 2025, highlighting the benefits of individualised housing in supporting autonomy, well-being and community participation. However, gaps remain in outcome data and housing descriptions.