Telecommunications services are essential to the Australian community. This position statement outlines the support for a modern universal services framework ensuring all Australians have equitable access to essential telecommunications services – covering fixed voice, mobile and internet services. To meet the needs of consumers, the framework should incorporate the principles of connectivity, accessibility, reliability and...

This report outlines updated findings from the second and third research visit to Warakurna Community in Western Australia's (WA's) Ngaanyatjarra Lands. It outlines changes in First Nations digital inclusion over three years, updating the state and usage of communications and media services in Warakurna from 2023 to 2025.

This report outlines updated findings from the third research visit to Yuelamu, a small community located in the Central Desert region of the Northern Territory (NT). The report outlines changes in First Nations digital inclusion over three years and is intended to assist the development of local strategies to address barriers to digital inclusion and...

This report outlines updated findings from the third research visit to Erub (Darnley Island), Queensland, outlining changes in First Nations digital inclusion. It is intended to assist local agencies, leaders and residents to better understand the barriers to digital inclusion, develop local strategies to address these barriers, and support planning and partnerships with government and...

This report outlines updated findings on digital inclusion in Wujal Wujal, an Aboriginal community located in Far North Queensland. It aims to contribute to a better understanding of the barriers to digital inclusion and the development of local strategies to address these barriers. The report found improvements in internet access since the 2022 survey but...