BETA partnered with the Department of Social Services (DSS) to develop and tests ways to encourage greater survey completion rates. DSS conducts a survey seeking client feedback on the outcomes they have experienced as a result of services delivered by grant funded organisations.

BETA joined forces with the Department of the Environment and Energy and Appliances Online to see if we could encourage consumers to buy more energy‑efficient appliances—helping them to save money.

This evaluation assessed whether SMS reminders could improve timely income reporting among recipients of Newstart and Youth Allowance. A randomised controlled trial tested six SMS message types based on behavioural insights. Sending any SMS significantly increased on-time reporting and reduced payment cancellations, highlighting the effectiveness of simple, low-cost digital nudges in service delivery.

This study assessed whether women and minorities are discriminated against in the early stages of the recruitment process for senior positions in the Australian Public Service (APS).

This guide introduces Randomised Controlled Trials (RCTs) for innovation, entrepreneurship and growth policies. It helps policymakers and practitioners understand, design, and manage RCTs without needing deep technical expertise. It offers practical advice, a clear framework, and links to further resources for testing and improving programmes and policies effectively.