The purpose of this inquiry was to enable the NDIS Commissioner to identify trends in issues that are occurring in supported accommodation, what is causing those issues, and how the NDIS Commission can use its powers to support the delivery of higher standards of support in these settings.

This report provides guidance on the design of accessible and inclusive complaint mechanisms that work as pathways to report violence, abuse, neglect and exploitation of people with disability. It also identifies a series of improvements which could be made to existing complaints mechanisms.

This document has been produced by a group of organisations and peak bodies to inform a new effective, achievable and targeted national plan to end elder abuse and neglect of older people.

The AIFS 2021 Survey of Older People indicated that 3% of community-dwelling people aged 65 and older in Australia reported experiencing neglect in the 12 months prior to the survey. This means that they had a need for support and there was someone who was meant to provide that support but didn’t.

The AIFS 2021 Survey of Older People indicated that 15% of community-dwelling people aged 65 and older from CALD backgrounds reported an experience of at least one of the five core subtypes of elder abuse and CALD‑specific subtype in the 12 months prior to the survey.