The purpose of this inquiry was to enable the NDIS Commissioner to identify trends in issues that are occurring in supported accommodation, what is causing those issues, models of best practice to eliminate or address these issues, and how the NDIS Commission can use its powers to support the delivery of higher standards of support in these settings.

The key observations outlined in the inquiry’s report include:

• There are issues with how people with disability in supported accommodation are able to make changes to their living arrangements.
• People living in group homes often have less choice and control over their NDIS supports than other NDIS participants, requiring greater engagement to support their exercise of control.
• The negative attitude and aptitude by a small number in the workforce drives a high number of the issues evident in group home settings.
• The interface with health and the supported accommodation system is not effective for many people living in supported accommodation.
• We need to better understand the supported accommodation market and how people interact with it including by improving the collection, monitoring and analysis of relevant data.

This inquiry has found:

• There is a need for specific regulation of group home settings to enhance the quality and safety of these settings for people with disability.
• Greater engagement with people living in group homes is required to support their exercise of choice and control.
• The attitude and aptitude of the workforce drives a high number of the issues evident in group home settings.
• The interaction of supported independent living (SIL) and specialist disability accommodation (SDA) arrangements affects the ability of people with disability in supported accommodation to make changes to their living arrangements.
• We need to better understand the supported accommodation market and how people interact with it including by improving the collection, monitoring and analysis of relevant data.
• The interface with health and the supported accommodation system is not effective for many people living in these settings.