Quality management
Alternative labels
Quality improvement
Quality control
Report
Quality and safety of Australia's early childhood education and care system
A report into the quality and safety of Australia’s early childhood education and care system. It provides an overview of the system and the regulatory framework, examines child safety issues, the effectiveness of the current regulatory system and funding of the sector. The report finds there are too many regulatory gaps. It provides 23 recommendations.
Report
National Disability Insurance Scheme Amendment (Integrity and Safeguarding) Bill 2025
This report outlines the purpose and key provisions of the National Disability Insurance Scheme (NDIS) Amendment (Integrity and Safeguarding) Bill 2025, which strengthens penalties, offences and banning powers to deter unsafe and poor quality services. It summarises inquiry evidence, regulatory context, and committee consideration, and recommends that the bill be passed.
Guide
In focus: managing backlogs
This paper examines the common and persistent challenge of managing backlogs across public sector administration. It explores why backlogs occur, the impacts of delay and the risks that arise when backlogs are poorly managed. Drawing on recent investigations and case studies in New South Wales, the paper outlines practical approaches to preventing and managing backlogs.
Briefing paper
National Disability Insurance Scheme Amendment (Integrity and Safeguarding) Bill 2025: bill digest
The Bill aims to strengthen the powers of the NDIS Quality and Safeguards Commission by amending the National Disability Insurance Scheme Act 2013. This briefing outlines the Bill’s purpose, background and key issues, highlighting reforms intended to improve integrity, oversight and safeguarding within the NDIS.
Discussion paper
How to embed learning systems in social services
This report offers practical lessons for policymakers and public servants on how to embed continuous learning into the design and delivery of social services, drawing on the success of South Australia’s Child and Family Support System. The report sets out six practical recommendations that governments across Australia can apply to their own service systems.