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Best practice

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Quality management
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Best practice
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Guide

Australian Government Impact Analysis Framework


The framework for Australian Government agencies supports decision makers to understand the wider impacts – including the intended and potentially unintended effects – of a policy proposal and make evidence‑based decisions considering trade‑offs. It outlines the best practice approaches and requirements for conducting impact analysis (IA) and developing IA products to inform decision making.
Guide

Priority Reform Three: transforming government organisations


Priority Reform Three is about making all government institutions accountable for Closing the Gap, culturally safe, and responsive to the needs of Aboriginal and Torres Strait Islander people. This guide draws on case studies of good practice, provides practical advice to support public servants and highlights six examples of change underway across government.
Report

Place-based and culturally responsive VET for Aboriginal and Torres Strait Islander learners


This report considers how place-based and culturally responsive teaching can be integrated into vocational education and training (VET) more effectively, leading to more meaningful outcomes for First Nations learners. The report identifies key elements of good practice in culturally responsive training delivered through place-based approaches, finding that effective approaches are Aboriginal led.
Report

Best practices in public-sector AI governance


This report evaluates the risks and benefits of governmental adoption of artificial intelligence (AI). It provides a comprehensive analysis of public-sector AI governance, from its systems and frameworks to approaches and policies, as well as a shifting emphasis on the speed of adoption and on reducing regulatory burden.
Guide

The GovTech compass: ten principles for the responsible implementation of GovTech and digital public infrastructure


Digital transformation offers governments a powerful pathway to improve public service delivery and strengthen state capability. Yet without clear guardrails, these efforts can deepen exclusion, weaken accountability and produce systems that fail to reflect the lived realities of citizens. This guide offers a principles-based framework for more responsible and effective digital transformation.