Quality management
Alternative labels
Quality improvement
Quality control
Report
Quality of governance at Australian higher education providers: final report
The final report from an inquiry into the adequacy of the powers available to the Tertiary Education Quality and Standards Agency to perform its role in identifying and addressing corporate governance issues at Australian higher education providers. It provides eight recommendations.
Report
Fairness in the Targeted Compliance Framework: when decisions are made beyond your control
An investigation into the remediation of income support cancellations and oversight of decisions made by employment service providers affecting job seekers in the Targeted Compliance Framework. This report found the Department of Employment and Workplace Relations’ oversight of decisions by providers is poor and lacking in transparency. It provides eight recommendations and identifies lessons for...
Report
Childcare in Australia: a new approach
The report aims to provide a balanced view of the present state of the Australian childcare system and some recommendations for reform. It finds that while public spending on childcare exceeds $14 billion annually, accessibility and quality remain uneven. It proposes that Australia’s childcare market would perform better with reduced regulatory interference and greater transparency.
Discussion paper
Disability safeguards consultation
A consultation paper about the Disability Support Quality and Safeguarding Framework and Ecosystem Safeguarding Strategy, developed in response to the Royal Commission. Aimed at unifying safeguards for all Australians with disability, it seeks community and sector views on the meaning of safeguards, what effective safeguards look like, and how quality should be defined.
Report
Internal controls and governance 2025: procurement and technology
This report provides insights from the financial audits of 26 major New South Wales public sector agencies, focusing on the effectiveness of their internal controls and governance. It presents observations across key elements of these frameworks. It recommends that agencies strengthen controls and processes across three key areas: procurement frameworks, adoption of artificial intelligence and...