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New South Wales Ombudsman's Office

Owning Institution:

More than shelter – outstanding actions to improve the response to children presenting alone to homelessness services

This report assesses what New South Wales Department of Communities and Justice has done to improve the response to children who present alone to homelessness services since the Ombudsman’s first reported on this issue in 2018.

Aboriginal Outcomes Strategy focus area 2 (out-of-home care) – were the targets achieved?

This report assesses the extent to which the Department of Communities and Justice (NSW) achieved its five-year strategy to reduce over-representation of Aboriginal children in out-of-home care.

Effects of perinatal conditions and local area socioeconomic status on early childhood mortality in New South Wales: linked data analysis - main report

This report analyses the relationship between early childhood mortality and maternal and baby characteristics at the time of birth (perinatal conditions) using a linked data set covering all babies born in NSW between 2005 and 2018.

The COVID-19 pandemic: second report

This report follows on from the report published last year entitled 2020 hindsight: the first 12 months of the COVID-19 pandemic. The NSW Ombudsman's aim has been to look back on the second year of the pandemic and provide an account of what has been...

The new machinery of government: using machine technology in administrative decision-making

The NSW Government’s first digital strategy spoke of the need for government to be ‘digital by design’ and ‘digital by default'. This report is about the shift toward machine technologies, a term used for the broad range of digital and data enabled systems and processes...