The world has long depended on public institutions to solve problems and meet needs. A practical guide to designing, testing and evolving institutions, the playbook is action-oriented, helping institutional designers move from ideas to implementation. It provides six guiding principles, and offers tools and insights.

This report contends that there is considerable scope to improve the efficiency and effectiveness of the Commonwealth Government to lower costs for business, reduce spending, and deliver better services for all Australians. It puts forward recommendations to achieve this that fall into three categories: cutting red tape and regulation, reducing inefficient spending, and improving Government...

An inquiry into whether Australian Government contract management frameworks are fit-for-purpose and support optimal outcomes from Government expenditure. The report finds shared weaknesses in contract management across the public sector and recommends mandatory self-assessment for Government entities and stronger action by the Department of Finance.

This review of the policies and practices of 22 agencies found messaging apps are an established feature of digital communications in the Australian Public Service, though they are regularly being used without adequate policies and procedures that reflect statutory obligations. The objective of the report is to provide information, advice and assistance to agencies around...

This guidance primarily focuses on civil service policy development, analysis and administrative functions in the UK. It establishes crucial foundations about Large Language Model (LLM) capabilities and limitations, directly informing the practical frameworks and tools provided. It concludes with a practical roadmap for implementing LLMs into civil service operations.