The world has long depended on public institutions to solve problems and meet needs — from running schools to building roads, taking care of public health to defence. Today, global challenges like climate change, election security, forced migration, and AI-induced unemployment demand new institutional responses.

A practical guide to designing, testing and evolving institutions, the playbook is designed for people shaping institutions, whether building something new or transforming what already exists. It’s action-oriented, helping institutional designers move from ideas to implementation. 

The playbook is designed as a living resource, continuously evolving to meet emerging challenges. It provides six guiding principles, and offers tools and insights. 

Guiding principles

1. Harness shared intelligence
2. Break down the silos
3. Empower citizens as co-creators
4. Prioritise simplicity
5. Embrace non-humans as colleagues
6. Learn, adapt or perish