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Public service

Alternative labels
APS
Australian public service
Civil service
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Report

Building a capable and high-performing public service workforce


This report examines whether public service bodies have policies, guidance materials and practices in place throughout the employee lifecycle to build a capable and high-performing workforce. It was found they do, but the Victorian Public Sector Commission does not have a systematic development or review process to ensure its guidance reflects better practice.
Policy

Regulatory policy, practice and performance framework


Effective regulation provides fair access to public services, promotes competitive markets, ensures systems work effectively, and protects Australia and its people from harm. In collaboration with regulatory agencies, the Department of Finance has developed this whole-of-government framework to modernise regulation through digital design, innovation, and stewardship.
Report

A pivotal moment for regulation: regulation and oversight survey 2024


Regulation has an important role to play in public services – particularly those, such as the UK's National Health Service (NHS), that manage high levels of risk, where good leadership, processes and governance are of paramount importance to safety. This report focuses on trust leaders’ views and experience of regulation during 2023/24.
Briefing paper

20 ways to improve the civil service


In order to deliver on its priorities, the UK's civil service needs to manage its workforce more effectively, tackle damaging levels of staff turnover, reform pay structures and recruitment processes, access and utilise the full range of expertise outside of government, and open itself up to more challenge and scrutiny. This paper sets out 20...
Policy

Digital service standard


The Digital Service Standard (the Standard) establishes the requirements for designing and delivering digital government services. The Standard puts people and business at the centre of government digital service delivery. It guides digital teams to create and maintain digital services that are: user-friendly, inclusive, adaptable and measurable.