Digital communications
Report
WhatsApp in government: how ministers and officials should use messaging apps – and how they shouldn’t
This report looks at the increasing use of WhatsApp and other messaging apps in government, and their associated risks and benefits. These apps are useful but need to be used carefully to ensure the downsides – including a lack of transparency, poor communication and poor record keeping – do not outweigh the positives.
Report
Tweet dreams: looking for evidence of Chinese government influence on Twitter
This research debunks speculation that a major state-backed campaign was deployed to influence political discourse in Australia on social media. The research analysed more than 69,000 tweets, from two low-points in Australia-China relations in 2020, and found no evidence the CCP was using bots to shape political conversation on the social media site.
Discussion paper
The future of assistance to law enforcement in an end-to-end encrypted world
The Australian government has committed to the reform of Australia’s electronic surveillance legislative framework. This paper aims to contribute to the debate by examining how firms that provide digital communications services can provide assistance to law enforcement, even as strong encryption is increasingly common.
Report
Spaceless violence: women’s experiences of technology-facilitated domestic violence in regional, rural and remote areas
This paper examines the impact of technology-facilitated violence on victim–survivors of intimate partner violence in regional, rural or remote areas of Australia who are socially or geographically isolated.
Report
Social media responsibility and free speech: a new approach for dealing with ‘Internet harms'
There are increasing demands from the public, media and politicians for some imposition of order on the Internet, much of which focuses on the management of speech. This paper outlines some of the primary pressures Canadians are facing in terms of censorship, algorithms, data collection and transparency. It then outlines a legislative solution for policy-makers.