Social services
Discussion paper
The social and economic benefits of improving mental health: issues paper
The Productivity Commission has been asked to undertake an inquiry into the role of mental health in supporting social and economic participation, and enhancing productivity and economic growth. This issues paper outlines a range of issues on which the commission is seeking information and feedback.
Report
Couch surfers: a profile of Specialist Homelessness Services clients
Couch surfers are among the most hidden groups of people experiencing homelessness. This report explores the circumstances, experiences and housing outcomes of couch surfers who sought assistance from specialist homelessness services between 1 July 2011 and 30 June 2015.
Report
Human Services’ compliance strategies
The objective of this audit was to assess whether Human Services has an effective high-level compliance strategy for administered payments made under the Centrelink and Medicare programs.
Report
Design and implementation of the Quality Framework
The Human Services’ Quality Framework was selected for audit due to the large value of payments to which it applied and to determine whether the purpose of the framework had been met. Having been in place for five years, it was timely to undertake an audit focusing on the design, implementation and effectiveness of the...
Report
Contract management capability in DHHS: service agreements
This audit assessed whether DHHS has sufficient capability in managing service agreements to ensure funded organisations deliver agreed health and wellbeing supports and outcomes to clients.