The Fair Work Ombudsman (FWO) conducts audits of small businesses to support them to meet their obligations in relation to award wages and other aspects of labour law. This evaluation was designed to test the impact of behaviourally informed variations to FWO’s audits. The different audit processes were evaluated using a randomised controlled trial.

This project provides another example of the returns to government from small changes informed by behavioural insights. BETA partnered with the Australian Tax Office (ATO) to reduce work-related expense claims by $2.2 million and increase tax paid by $0.9 million with a simple letter sent to tax agents using social comparisons.

This report outlines the results of a BETA and Department of Health trial that tested the impact of personalised letters from Australia’s Chief Medical Officer to high-prescribing GPs, prompting them to consider reducing antibiotic prescribing where appropriate and safe.

BETA partnered with the Australian Tax Office to design and test behaviourally informed methods of communications aimed at improving compliance among businesses in the Deferred GST Scheme.

BETA partnered with the Department of Social Services (DSS) to develop and tests ways to encourage greater survey completion rates. DSS conducts a survey seeking client feedback on the outcomes they have experienced as a result of services delivered by grant funded organisations.