This report explores how the problem of algorithmic bias can arise in decision making that uses artificial intelligence (AI). This problem can produce unfair and potentially unlawful decisions.

This paper is part of Demos’ work to build a different kind of democracy - an everyday democracy in which people are involved in the democratic process regularly and deeply, not once every few years with an 'X' in a box.

While there have been numerous reports on the need to regulate AI in the interests of the community, these and related new technologies also offer an opportunity for regulators to transform their internal processes.

Automated decision-making systems make decisions about our lives, and those with low-socioeconomic status often bear the brunt of the harms these decisions cause. This guide explains automated decision-making systems so lawyers can better identify the source of their clients' problems and advocate on their behalf.

Technology is a vital ally for regulators. It can improve the user experience for citizens, reduce costs by automating processes, improve compliance by streamlining routine tasks, and allow access to services around the clock. But it can also be expensive if not executed well.