This survey of 385 not for profit organisations identified a significant under-investment in IT, with many organisations using systems that aren’t working well enough to provide efficient services.

AI, robotics and other forms of smart automation have the potential to bring great economic benefits, contributing up to $15 trillion to global GDP by 2030 according to this analysis. This extra wealth will also generate the demand for many jobs, but there are also concerns that it could displace many existing jobs.

This plan outlines what a Digital Excellence (IDX) future looks like, its key guiding principles, areas of focus, goals to be achieved and priority actions.

Punishing the person or persons responsible for this week’s Cabinet Files leak does not address the underlying issue. The real problem is that the way governments and businesses keep records is broken.

The Australian government has an ambitious agenda to transform its digital service delivery. Cloud offers reusable digital platforms at a lower cost, and shifts service delivery to a faster, more reliable digital channel. Cloud services have the opportunity to make government more responsive, convenient, available and user-focused.