This report provides detailed observations from a review of the death benefit claims handling practices of 10 superannuation trustees and provides 34 actions for industry. It identifies better practices, as well as systemic failures by some trustees. The report found that none of the reviewed trustees monitored or reported on their end-to-end claims handling processes...

This report examines the impact of the decade 2012 to 2022, during which real wages barely grew, exploring how this has affected young Australians. $600b in wages were lost to profit over the decade but wage growth has since recovered and dwelling prices have moderated, reducing pressure on housing affordability.

This research explored the potential of smart wearables to enhance safety in water utility operations – an area not yet widely studied. The project trialled a mix of established and emerging sensing technologies across three sites in South Australia. The research highlights the value of integrating wearable technologies into safety systems for water utilities.

Australia’s social cohesion is being tested by domestic and global challenges. This paper provides a resource for people and organisations looking for policy initiatives that can bring and keep people together through arts and culture. It combines research insights with an analysis of Australian and international policies that are leveraging cultural and creative engagement to...

Despite the significant opportunities attributed to residential electrification, many Australians face barriers to electrifying their homes. This report sets out the opportunities and barriers for consumers, discusses the impacts of appliance standards and building design issues, and looks at the impacts of electrification on the energy grid. It provides four recommendations.