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This Review highlights the importance of LINZ’s role for New Zealand’s public and private sectors, as well as for New Zealanders more generally. LINZ is responsible for running New Zealand’s survey and title system (Landonline) which guarantees people’s property rights. It also manages some of the government’s land and property, and supports government decision making around foreign ownership of sensitive land and assets.

The Lead Reviewers (the Reviewers) note LINZ’s progress and performance in recent years. Landonline continues to deliver low cost and very reliable services, the LINZ Data Service provides open, usable data to a wide range of users and the operations of the Overseas Investment Office (OIO) have been considerably improved. LINZ’s roles have expanded, taking on management of the Treaty settlements land bank from the Ministry of Justice and the Residential Red Zone land in Christchurch from CERA, as well as working with other organisations in responding to the Kaikōura earthquakes.

There are, however, ongoing changes to the context for LINZ. The Reviewers note that these include climate change, more frequent and severe natural events, increased and more rapid urban intensification, pressure to deliver more sustainable and effective use of Crown land, the need for property and land information to support Māori economic development, and emerging technologies.

In light of this changing context, the Reviewers set out the contribution New Zealand needs from LINZ and the performance challenge to making that contribution. The Review highlights that LINZ still has more work to do, with these challenges and opportunities requiring LINZ to not only ‘step out’ but also to ‘step up’ to become a more strategic, influential, smart and customer facing agency.

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