While you’re here… help us stay here.
Are you enjoying open access to policy and research published by a broad range of organisations? Please donate today so that we can continue to provide this service.
|Explainer: workplace monitoring and surveillance||1.13 MB|
New technologies are enabling more varied and pervasive monitoring and surveillance practices in the workplace. This monitoring is becoming increasingly intertwined with data collection as the basis for surveillance, performance evaluation, and management. Monitoring and surveillance tools are collecting new kinds of data about workers, enabling quantification of activities or personal qualities that previously may not have been tracked in a given workplace—expanding the granularity, scale, and tempo of data collection. Moreover, workplace monitoring and surveillance can feed automated decision-making and inform predictions about workers’ future behaviors, their skills or qualities, and their fitness for employment. Monitoring and surveillance can shift power dynamics between workers and employers, as an imbalance in access to worker data can reduce negotiating power.
This explainer highlights four broad trends in employee monitoring and surveillance technologies: