Identifies a set of key measures and standard methodologies to facilitate information sharing, benchmarking and time series comparisons among cultural heritage organisations. This is a first step towards an improvement in the overall quality and comparability of key data collected by Australia's cultural heritage sector, which encompasses museums, libraries, art museums and archives. Key measures covered include number of visits to the organisation, visitor satisfaction, age and sex distribution of visitors, size of the collection, number of employees/volunteers and financial information.