Decades of international research show that many crime victims feel sidelined, unheard, and let down by a justice system that is more focussed on offenders than victims. This report presents the findings of research on the justice experiences and needs of 32 victims of serious crime in New Zealand.
- The current justice system is failing to deliver justice to victims and is eroding their faith in it.
- Victims’ definitions of justice are more a set of values rather than an outcome, but these are largely absent from the current system.
- Victims face barriers of fear, exclusion, and unfairness to participation and finding justice in the system.
- Victims’ needs are not consistently met in the justice system.