The Royal Commission into Aged Care Quality and Safety’s terms of reference include inquiring into the quality of aged care services provided to Australians, the extent to which those services meet the needs of the people accessing them, and the extent of substandard care being provided.

This report presents the results of a survey designed to enable those living in residential aged care, including those living with cognitive decline, to express how they feel about their lives and the care they receive. To our knowledge, this is the first detailed study of its kind in Australia.

The study was undertaken by the National Ageing Research Institute, in partnership with Ipsos and the Social Policy Research Centre of the University of New South Wales. The study complements a separate survey that was conducted to seek the views of older people that receive home care or respite care services, covered in a separate report.

Related Information

Inside the system: home and respite care clients’ perspectives

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Research Paper 13