This report illustrates the strategic significance of adaptability to government organizations today. The author offers new strategies, techniques and tools to accelerate digital transformation, and better position government agencies to respond to the next wave of both opportunities and disruptive threats—similar to what the IBM Center for the Business of Government, NAPA, and partner organizations refer to as future shocks.

Adaptability as a core competency can support both innovation and risk management, helping governments to optimize for ever-changing mission needs and ambient conditions Adaptability represents a powerful enabler for modern government and enterprise organizations.

It is hoped that this report helps government leaders, academic experts, and other stakeholders to infuse adaptive thinking throughout the public sector, leading to more effective operations, better outcomes, and improved performance in a world where the only constant seems to be the inevitability of change and disruption.