The Queensland Police Service plays a pivotal role in keeping communities safe, but is facing increased pressures and growing demand for its services. This stems from changes in population and the nature of crimes; new legislation and government initiatives; and major challenges, such as government responses to the pandemic, natural disasters, and international sporting events. It needs a strategic approach to growing, optimising, and upskilling its workforce to meet future demand.

This report examines how effectively and efficiently the Queensland Police Service identifies and manages demand for its services.