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NDIS Cultural and linguistic diversity strategy 2024-2028
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 NDIS Cultural and linguistic diversity strategy 2024-2028
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NDIS Cultural and linguistic diversity strategy 2024-2028 (easy read)
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9.75 MB |
Participants of the National Disability Insurance Scheme (NDIS) have co-designed a new Cultural and Linguistic Diversity (CALD) Strategy.
The National Disability Insurance Agency (NDIA) worked closely with the National Ethnic Disability Alliance (NEDA) and an Expert Advisory Group of 32 organisations, to develop the Strategy.
Over 800 voices from the CALD community shaped the Strategy, providing the Agency with an abundance of feedback, lived experience, ideas, and stories.
This collaboration means the strategy and the NDIS will be able to respond to the needs of the almost 60,000 participants from CALD backgrounds, including participants from the Deaf Community, now and into the future.
The strategy proposes to implement 28 actions over four years and presents an approach to make the Scheme more inclusive and accessible, enhance Agency processes and systems, and provide a better NDIS experience for people in CALD communities.
Specific actions include:
- Providing better guidance to planners to improve their understanding of the supports and needs of CALD participants, and to make sure planning processes are culturally appropriate.
- Review and update processes for NDIS meetings with interpreters (including Auslan) to improve communication approaches such as options for longer meetings, preferred or required interpreters and in-person interpreting services.
- Working with the NDIS Quality and Safeguards Commission to enable more culturally appropriate services.
- Identifying, developing and supporting activities from community organisations that promote awareness of the NDIS (including eligibility) and reduce stigma around disability in CALD communities.
- Researching, identifying and publishing new data on participants from CALD backgrounds to enable better evidence-based decision making by NDIS staff, partners and the sector.
- The strategy incorporates findings from the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability and feedback from the NDIS Review.
The Agency has also developed an action plan to measure the strategy’s progress and to continue to listen to feedback and learn from CALD communities along the way.
