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The impact of patient enrolment in primary care on continuity and quality of care around the world, 2014–2024, and lessons for Australia

A scoping review
Journal
Primary health care Chronic diseases Preventative health Health services accessibility Health services administration Patients
Description

Australia recently introduced voluntary patient enrolment with GP practices to improve continuity of care and help facilitate other health care reforms. This scoping review sought to identify the enablers and barriers to patient enrolment in primary care and the impact of enrolment on continuity and quality of care.

The paper finds the characteristics of patient enrolment models differ greatly in both form and implementation and enrolment had little impact on continuity of care.

There is evidence that enrolment can support other reforms, including preventive care and the management of chronic conditions. The review also found people in marginalised groups were less likely to enrol. The implementation of patient enrolment and its outcomes in Australia should be closely monitored to ensure it is meeting its stated goals.

Publication Details
Peer Reviewed:
Yes
DOI:
10.5694/mja2.52648
License type:
CC BY
Access Rights Type:
open
Volume:
222
Issue:
9
Pagination:
462-471