This report presents the results of a key perfomance indicator (KPI) audit pilot project, which was designed to assess the status of the Australian Government performance measurement and reporting framework.
The report concludes that it is time for greater attention, investment and resourcing to be given to the quality and integrity of KPIs used by public sector entities to inform decisions about the performance of government programs. This requires a stronger and sustained focus by entities to enhance KPIs, and support provided by Finance through improved guidance. Entity leadership will be critical to success here. Encouragement to achieving better performance measurement can also be given by the Government and the Parliament through reviews, inquiries and the questions asked about the changes being brought about by specific programs having regard to the program’s objectives.