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Can tenant incentive schemes improve housing management outcomes?

Publisher
Housing Australia
Resources
Attachment Size
download linkapo-nid4596.pdf 229.83 KB
Description

The small scale tenant incentive schemes existing in Australia are perceived by housing managers and tenants to contribute to improvements in service delivery, organisational culture and staff and tenant satisfaction report Keith Jacobs, Tim Seelig, Hazel Easthope and Michele Slatter.

Publication Details
Access Rights Type:
open