Abstract: Historically, a secure water supply has been critical to a city’s survival. In Australia this reality has been heightened as the water storages of many of the country’s major urban centres drop to critically low levels leading to a water crisis. The use of recycled water has been proposed as one solution to this crisis. The experience of many recycled water projects around the world has demonstrated that community acceptance is critical to their success, especially projects which propose close personal use of recycled water, such as drinking or showering. This paper reports findings of a research project investigating public perceptions of recycled water at two commercial case study sites in Victoria: the Council House 2 Building of Melbourne City Council in Melbourne; and the Bendigo Bank Head Office in Bendigo. Both buildings will incorporate the use of recycled water for non-potable (non-drinking) uses such as toilet flushing and garden irrigation. An on-line survey was undertaken at each location prior to the use of recycled water commencing. The paper compares attitudes of respondents in the two locations, including: the perceived need to use recycled water; trust in the water authority; fairness in recycled water system implementation; perceived quality of the recycled water; satisfaction with the recycled water system; and information provision. Results indicate that there were significant differences in attitudes between locations. Results indicate the importance for governments and the water authority to gain and maintain trust of communities in order to ensure recycled water use acceptance.